Privacy Policy

This policy explains what personal data is collected when you visit this website or purchase the AISupport Method guide, how it is used, and what rights you have.

Data we collect

When you contact us, we receive the email address and message content you send. When you purchase, the checkout is handled by Digistore24, which collects your name, email address, billing details and payment information in order to process the order and deliver the product. We receive order confirmation data such as your name, email address and the product purchased.

Digistore24 as processor

Digistore24 GmbH, St.-Godehard-Straße 32, 31139 Hildesheim, Germany acts as the authorized reseller and merchant of record, and processes payment and order data on our behalf under its own privacy terms.

Purpose and legal basis

Data is processed to fulfil your order, deliver the product, provide customer support and comply with legal and accounting obligations. We do not sell your data, and we do not use it for third-party advertising.

Cookies

This site uses only technically necessary cookies required for the site and the checkout process to function. You can block or delete cookies in your browser settings, though some functions may then be unavailable.

Retention

We keep order and support records only as long as required for support purposes and for applicable statutory retention periods.

Your rights

You have the right to access, correct, delete or restrict the processing of your personal data, to object to processing, and to data portability. To exercise any of these rights, contact AISupport@support.com.

Contact

AISupport@support.com